Frequently Asked Questions
Everything you need to know about your next tech upgrade.
Are your electronics covered by a warranty?
Yes, every product purchased from Flashback comes with a standard 12-month limited warranty that covers hardware defects and technical malfunctions.
How long does shipping take for domestic orders?
We offer expedited processing on all orders. Standard shipping typically takes 3-5 business days, while express options are available at checkout for 1-2 day delivery.
What is your return policy for open-box items?
We offer a 30-day money-back guarantee. If you are not satisfied with your device, you can return it in its original packaging for a full refund or exchange.
Do you offer international shipping?
Currently, Flashback ships to over 50 countries worldwide. Shipping costs and delivery timelines vary based on your location and local customs regulations.
Are the devices tested before they are shipped?
Absolutely. Our certified technicians perform a rigorous 50-point inspection on every unit to ensure battery health, screen integrity, and software performance meet our high standards.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer flexible financing options through Klarna and Affirm for eligible purchases.